To start the return process for your order, please enter your email address or phone number and the order number below.
How to apply for a refund or an exchange?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return items within 30 days of receipt of your shippment.
- They must be in original condition
- All packaging must be intact so that the item is in a re-saleable condition
- In the original packaging
- Gift Cards are non-refundable
Free gifts or promotion items are not returnable!
Are there any charges for return?
- There are no charges for return
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.